Do you have any questions?

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Do you need help with an existing order, get a shipping information, enquire about our return policy for particular product or questions about setting your order. Just fill out contact form and we get back to you as soon as we can. We strive to answer all email inquiries within an hour during normal business hours.

Mailing Address / Warehouse

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DoorShoppers.com Inc
1181 Finch Ave. West Unit 20
Toronto, Ontario
M3J 2V4

Phone: 1-855-558-3667
Office hours: MON-FRI from 10AM to 5PM (Eastern Standard Time)

Returns / Order Cancellations

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Returns must be pre-authorized and are returned to their original shipping center. Please request your RGA (Return Goods Authorization) number over email. To start a return procedure send us a request by the contact form, email or phone number above. For more information on the returns process please review our returns policy.

If you have a cancellation request, we recommend contacting us over the phone at 1-855-558-DOOR (3667) as this allows us to process your cancellation request as quickly as possible.