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Entry doors manufactured by Thermoluxe Door Systems and sold by Doorshoppers.com are covered by the manufacturer's limited warranty which guarantees they will remain free from defects in manufacturing, materials, and workmanship if used in residential applications for the following periods of time:
Finished fiberglass and steel slabs – 10 years
Unfinished fibreglass slabs – no warranty
Vinyl wrapped components – 10 years
Threshold – 1 year
Standard white finish on steel doors - 10 year warranty against major discolouration
Steel doors & fiberglass doors with custom finish: limited lifetime adhesion warranty and a 7-year discolouration warranty.
Seal failure in wrought iron, stained glass, ArtVitrum, sidelights - 10 years
Seal failure in Diagano & Avenue triple glass inserts – 5 years
Locks – 1 year
Pull handles – 10 years
This warranty excludes coverage of failures which are resulted from or involve the following:
In the event of a warranty claim, Thermoluxe Door Systems must be notified in writing at firstname.lastname@example.org
The claim must include proof of sale, name and address of the owner and the installer, detailed description and clear digital images of the defect.
In case the claim meets the terms of the Warranty, Thermoluxe, at its sole discretion, will do any of the following:
Thermoluxe’s maximum liability is limited to the purchase price of the product. In no case shall Thermoluxe be liable for any general, incidental or consequential damage. Thermoluxe makes no other warranty, expressed or implied, including warranties of merchantability and fitness for a particular purpose to the original purchaser or to any subsequent user of the product. This warranty is not transferable and only applies to the original consumer as long as this consumer occupies the residential premises where the product was originally installed.