Privacy and Security Statement



At Doorshoppers, we recognize the privacy needs of our customers. Protecting your personal information is vitally important. Please read the following Privacy Policy to understand how your personal information is handled. This policy may change without a prior notice. Please check back periodically.

Collected Information

If you choose to use and/or purchase a Doorshoppers product, we may ask you to provide us with certain personal information, such as: your name, physical and electronic mail (email) address(es), phone number, and/or other information that, by itself or in combination with other information, may be identifiable to you as a specific individual. We may also ask for your financial information, such as: account or credit card details via an authorization form; and demographic information, such as: your mailing and/or shipping address.

Attention customers in the United States of America: before we can ship an entry door to your destination in the United States, we will contact you to request either your SSN or Tax ID. More about this requirement is outlined in the Shipping Policy. If provided to Doorshoppers directly, Doorshoppers does not save and/or retain the provided sensitive information in our systems after the order has been released and physically left our premises.

Information Requests

You may be able to request information on our site regarding products and/or services by filling out our online form, whereby we may ask you for contact information.  

Transaction Security

Ordering online at “” is secure and convenient. Our ordering process is protected by the Secure Sockets Layer ("SSL") protocol, which encrypts your information and confirms the identity of the “” server before completing your transaction. We recommend that you use the latest browser(s) version(s) to ensure that you are protected by the latest security advances.


Doorshoppers will not sell, rent, trade, or disclose individual customer information to any third parties or outside companies who may use the information to contact you or share it with others without your permission and when it does not form part of the ordering process. It may be necessary to disclose information, in special cases, when we have reasons to believe that disclosure is necessary to identify, contact, or bring legal action against someone who may be violating Doorshoppers’ posted policies or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of Doorshoppers, its users or anyone else that could be harmed by such activities. Doorshoppers may disclose or access account information when we believe, in good faith, that the governing laws requires it or for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Use of Information

The use of an individual's email address is necessary to keep our customers well informed of maintenance issues, escalated critical issues, and problem resolutions that may arise. We may also use the provided email addresses to provide our customers with (a) newsletter(s), should they sign up for this service.

Please note that Doorshoppers does provide information to external companies (such as a credit card processing company) who perform certain functions on our behalf for billing purposes. We will not permit those companies to use the gathered information for any purpose(s) other than the one stated. 

Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use cookies, and we obtain certain types of information when your web browser accesses “”. Cookies enable us to deliver content specific to your interests and keep track of your password so you do not have to re-enter it each time you visit our website. After you accept the cookies policy statement, it is passed from your browser to our servers each time you request a page. This cookie consists of a unique token that anonymously identifies to the server so that you can more easily access the features of “”. Please note that you may configure your web browser to warn you before you accept a cookie. A number of companies offer utilities designed to help you visit websites anonymously. Although, we will not be able to provide you with a personalized experience at “”, if we cannot recognize you. We want you to be aware that such tools exist.

Contacting the Web Site

If you have any questions about any of the Doorshoppers privacy policy or the privacy practices of our website, please contact us.