Privacy and Security Statement

Effective Date: March 1, 2024

DoorShoppers (2319880 Ontario Inc.) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or make a purchase on doorshoppers.com.

1. Information We Collect

We may collect the following types of personal information when you visit our website, create an account, or place an order:

• Personal Identifiers: Name, email address, phone number, billing and shipping address

• Payment Information: Credit card details or bank information (handled securely via third-party processors)

• U.S. Customers: Social Security Number (SSN) or Tax ID may be requested for customs clearance. This data is not stored after your order is shipped.

• Device & Usage Data: IP address, browser type, device type, and interactions with our site (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your order status or service issues

• Improve website performance and personalize your experience

• Respond to inquiries and customer service requests

• Send newsletters or promotions (only if you opt in)

3. Transaction Security

All payment and personal data entered through our website is encrypted using SSL (Secure Socket Layer) technology. We recommend using the latest browser version for the best protection.

4. Cookies and Automatic Tracking

Like many websites, we use cookies to improve your experience. Cookies help us:

• Remember your preferences

• Keep you logged in (if applicable)

• Track anonymous usage data (e.g., which pages are visited)

You can manage or disable cookies in your browser settings. However, doing so may limit some features on our site.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We only share your information when necessary:

• With service providers (e.g., payment processors, shipping carriers) to complete your order

• To comply with legal obligations or law enforcement requests

• To prevent fraud or enforce our terms

• With customs brokers for U.S. shipments (if applicable)

All third-party providers are contractually required to protect your information and use it only for authorized purposes.

6. Email Communication

We may email you about:

• Your orders or account activity

• Service updates or important changes

• Optional newsletters or offers (if you’ve opted in)

You can unsubscribe from marketing emails at any time using the link in the email footer.

7. Your Rights and Choices

You can:

• Access, correct, or update your personal information

• Request deletion of your data (subject to legal requirements)

• Opt out of marketing communications

• Ask questions about how your data is used

To exercise any of these rights, contact us at: info@doorshoppers.com

8. Data Retention

We retain personal data only as long as necessary for the purposes described above or to comply with legal obligations. Sensitive U.S. customer data (e.g., SSN or Tax ID) is permanently deleted after your shipment has been processed.

9. Children’s Privacy

Our website is not intended for use by individuals under 18. We do not knowingly collect personal data from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date. Continued use of our site means you accept the revised policy.

11. Contact Us

If you have any questions about our privacy practices, please contact us: